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Phone: 815-562-4290

  • Dial #1 – Technical Support
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  • Dial #4 – Business Sales
  • Dial #5 – Enterprise Sales
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Network and Server Administrator

Every business has their own unique DNA and culture. We believe your communication systems need to be as unique as your business.

DNA Communications is the longest running telecommunications provider in the DeKalb\Ogle County area. We provide DSL services up to 200 megabits/s, legacy telco services, an array of voice services, various managed infrastructure services, and are beginning our own fiber construction. Due to our growth in both existing and new services, we are looking to hire a Network\System Administrator to join the DNA Communications team. At DNA, the network and systems aren’t ancillary to the operations of the business, they are the service we provide. If you’re hard-working and dedicated, DNA Communications is a perfect place to grow your career. Apply now!

  • Responsible for the maintenance, configuration, and reliable operation of computer systems, network, servers (physical and virtual), access infrastructure, etc.
  • Install and upgrade computer and network components and software, manage virtual servers, and integrate automation processes
  • Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing the impact of issues
  • Provide documentation and technical specifications to IT staff for planning and implementing new or upgrades of IT infrastructure
  • Perform regular backup operations and implement appropriate processes for data protection, disaster recovery, and failover procedures
  • The second tier of helpdesk support efforts, backing up and providing supplemental training to the first tier as needed
  • Responsible for capacity, planning, and performance
  • Provision customer services
  • Associate or bachelor’s degree in Computer Science, Information Technology, System Administration, or a closely related field, or equivalent experience required
  • 3-5 years of telecommunications, database, network administration, or system administration experience
  • System administration and IT certifications in Linux, Microsoft, or other network related fields are a plus
  • Working knowledge of virtualization, VMWare, or equivalent
  • Strong knowledge of systems and networking software, hardware, and networking protocols
  • Experience with scripting and automation tools
  • A proven track record of developing and implementing IT strategy and plans
  • Strong knowledge of implementing and effectively developing helpdesk and IT operations best practices, including expert knowledge of security, storage, data protection, and disaster recovery protocols
Platforms you will work with
  • Mikrotik
  • Foundry
  • Arista
  • Calix
  • Comtrend
  • Ubiquiti
  • Metaswitch
  • Cisco
  • Windows
  • Windows Server
  • Debian
  • Ubuntu
  • vSphere
  • Proxmox
  • 3CX
  • FreePBX
  • Sonar
  • Platypus
  • Base compensation varies based on qualifications
  • Strong health insurance
  • Supplemental insurance
Work Environment
  • A mix of remote, office, and on-site, with on-site decreasing as time goes on
  • Full time, salaried position with some time of day flexibility
  • As some of our systems aren’t common, on-the-job training will be available

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