PBX System

TAKE CONTROL OF YOUR PBX!

3CX is more than just your average business telephone system. Simple, affordable, and flexible. It eliminates the cost management headaches of outdated traditional phone systems. 3CX is your modern communication system solution with some amazing features that will help you communicate efficiently.

Your-All-In-One DNA Communications Solution

Every business has its own unique DNA and culture, we believe your communications systems need to be as unique as your business.

Choose your Plan!

DNA Digital Solutions is a new, low-cost hosted solution that helps

businesses of every size manage all their calls on one seamless platform.

Install and Manage your PBX System with ease.

Installation and Configuration are simple, best of all DNA Communications can install and configure your system for you. DNA is a leading SIP Trunk provider as well as a 3CX Partner and can get your business all set up with the perfect communication system.

  • 3CX has easy-to-use pre-configured templates for easy integration.
  • Plug & Play Interoperability of IP Phones and gateways for automatic integration.
  • Advanced Security Features are available.
  • You can deploy on the Cloud or in-house.
  • Super easy to migrate whenever and wherever you need with built-in backup and restore.

The management console is straightforward and user-friendly. You can …

  • Create, Edit, and Delete extensions and DIDs
  • Upgrades for IP Phone firmware
  • Reprovision and reboot IP Phones remotely
  • Perform updates to system and SIP trunks in a single click
  • Perform server-side CRM integrations

DNA is happy to get your system set up for you and teach you how to manage your PBX!

You can Deploy On-Premise or in the Cloud

DNA Digital Solutions can get you set up with your PBX system. You have some flexibility on where you would like your PBX to deploy too. You can choose to run your phone system and control your data on-premise, through the 3CX Host, through the DNA Cloud, or a privately-owned cloud account.

On-Premise

On-premise Deployment can be set up on an existing Windows or Linux system. You also have the option to deploy on a MiniPC or Raspberry Pi!

Host With 3CX

If you host with 3CX you will be managed and monitored by 3CX without worries. 3CX has created a seamless system that will automatically upgrade new versions and security patches for you. They also include 24/7 monitoring services and daily backups.

Private Cloud

Private Cloud is also an option and can be deployed smoothly in minutes. There is an assortment of cloud providers you can choose from such as Google, Microsoft, Amazon, and many more; or simplify and use DNA’s Cloud. You can get your FREE standard license NOW!

Security and Backup

3CX sets the standard for VoIP Security. Their integral security features have been created to protect your PBX system from attacks.

They have an increased secure web server configuration. They will protect your SIP by automatically detecting and blacklisting them with a SIP attack tool. A Global IP Blacklist is automatically updated for participating PBXs. The 3CX Tunnel is used to encrypt traffic to 3CX and voice trafficking is encrypted through SRTP. Automatic generation and management of SSL certificates are available. VoIP Security is innovative and comes with an A+ rating from SSL lab. There is an automatic failsafe for automatic backup. Encryption between browser and website will be secured via HTTPS. You can limit access to your 3CX management console based on the IP. It is useful for clocking access from unknown external IPs.

DRASTICALLY SLASH YOUR COSTS!

DNA and 3CX will work together to find you the best price possible. You can decrease your phone bill by up to 80%!!! The licensing is based on the number of simultaneous calls rather than the number of extensions you have. Inter-office calls and branch calls are free to make as well as calls between remote workers using the web client and 3CX iOS/Android apps. You can use DNA’s SIP trunks to reduce your outbound call charges. Travel expenses can be reduced by utilizing the integrated web conferencing. With WebRTC integration you can eliminate 800 number phone bills.

Apps and Features

3CX offers a versatile and comprehensive communication platform that caters to various needs with its range of apps and features. Here’s a breakdown of what’s available:

Mobile Apps (iOS and Android)

  • Access Anywhere: The 3CX apps allow you to carry your office extension on your smartphone, making VoIP calls and managing communications on the go.
  • Battery-Saving PUSH Notifications: Set up PUSH notifications to reduce battery consumption while staying connected.
  • Advanced Features: Enjoy features like web conferencing, instant messaging, and status checking, making it a leading choice in the Unified Communications (UC) market.

Web App

  • User-Friendly Interface: The 3CX Web App is designed for ease of use, offering a full range of communication tools within a single browser-based interface.
  • Browser-Based Calling: Make calls directly from your web browser, or direct them to your IP phone or smartphone.
  • Integrated Live Chat and Video Conferencing: Manage live chat and video calls with just a click, consolidating your communication channels into one platform.

Windows App

  • CTI Mode: The Windows app allows you to start and manage calls from your desktop, with the flexibility to direct them to your phone or desktop.
  • Integrated System: Seamlessly connect with your CRM, Microsoft Outlook, MS Exchange, or internal phonebook. This integration supports efficient call management and enhances productivity.
  • Advanced Call Management: Drag and drop calls for easy transfer, check colleague availability, and manage calls directly from the webpage.
  • Reporting and Scheduling: Access reports on customer and agent activities, and schedule web conferences or meetings directly within the app.
  • Wallboard and Q-Manager: The platform includes a Wallboard and Queue Manager view for real-time monitoring and management of communication activities.

These features make 3CX a powerful and flexible solution for businesses, enabling efficient communication and collaboration from virtually any location.

3CX Live Chat

  • Seamless Communication: Enable customers to chat, call, and meet with you directly from your website using the 3CX Live Chat integration plug-in.
  • Cost-Free: Both you and your customers can use the Live Chat feature without any additional subscriptions or charges.
  • Easy Management: Track incoming messages effortlessly with the web client, and manage messages effectively for each agent.
  • Call Transfers: Transfer calls to colleagues seamlessly within your organization.

 

Facebook Messenger Integration

  • Simplified Contact: Connect your web client to Facebook Messenger to streamline customer communication.
  • Multiple Representatives: Allow multiple team members to respond to customer inquiries without needing access to your Facebook business page.
  • Controlled Forwarding: Manage message forwarding by specific extensions or queues.
  • Quick Setup: Integrate Facebook Messenger in just three easy steps.

 

Send & Receive Business SMS

  • Versatile Messaging: Send and receive SMS through the web client and smartphone apps.
  • Targeted Routing: Route SMS to specific individuals or groups, ensuring prompt responses to incoming messages.
  • Privacy Maintained: Avoid sharing personal phone numbers; use the 3CX Web Client to receive calls and SMS through your work extension number.
  • Unified Messaging: Receive SMS, Live Chat, and Facebook messages in the same place.

 

Integrated Video Conference

  • Free Video Conferencing: Host video conferences with up to 250 participants at no additional cost.
  • Unlimited Users: Add unlimited users regardless of the 3CX edition.
  • User-Friendly: Initiate video conferences with a single click, and participate via phone if needed.
  • Document Sharing: Upload and share documents directly during the video conference.
  • Polling Tool: Use an easy-to-use polling tool for group feedback.
  • Remote Assistance: Troubleshoot efficiently with remote control assistance.
  • Screen Sharing: Share your screen with other participants through a built-in extension.

 

Next-Level Call Center Features

  • Advanced Functionality: Available in 3CX PRO and Enterprise editions at no extra cost.
  • Enhanced Productivity: Boost sales and productivity with 3CX Contact Center Technology.
  • Comprehensive Reporting: Access detailed call center reports including user activity, team queue performance, and service level agreements.
  • Call Monitoring: Monitor and listen in on teammate calls.
  • CRM Integration: Integrate with popular CRMs like Salesforce, Office 365, and Freshdesk. Create custom CRM templates with the 3CX CRM API.
  • Real-Time Support: Use Live Chat to provide real-time support to website visitors.

 

For more information or to get started with 3CX Live Chat and its integrations, contact us today!

Bundled Package Special

100MB fiber optic internet with managed PBX, four lines, 4 phones

  • 100MB fiber optic internet
  • Complete PBX features for 4 lines
  • Managed firewall
  • Managed wireless Wi-Fi
  • Managed switch
    4-T41 VoIP phones

Only $350.00/month

$500 installation and set-up fees waived with 3-year contract and autopay.

You’re in Control to Grow Your Business

Easy to use dashboards put you in charge-but DNA support is always 1 call or message away.